Ushur: Streamlined Customer Interaction Automation
Ushur is a comprehensive web-based automation platform designed to enhance customer interactions through conversational AI. It caters to various industries, including insurance, logistics, financial services, and healthcare, by automating communication across multiple channels such as email, SMS, and apps. Ushur's solutions address specific use cases like Email Triage, Automated Surveys, and Sales Enablement, making it a versatile tool for businesses looking to improve customer engagement and operational efficiency.
The platform offers a suite of products including Conversational Apps, Invisible Portal, and Intelligent Document Automation, all aimed at creating frictionless digital experiences. Ushur prioritizes security with HIPAA, PCI-DSS, and HITRUST certifications, ensuring the protection of personal information. With pre-trained AI skills and no-code workflows, Ushur allows for rapid deployment and integration, facilitating end-to-end automation of the customer journey while adapting to evolving customer needs.
